CS3 Client Case Studies

EMBARK: HOW COVID-19 IMPACTED ONBOARDING PROGRAMS

Connecting the dots for your New Customers using their preferred channels has never been more important. We studied a mix of Financial Institutions both large and small from areas ranging from urban to rural to learn what’s working best.

ROYAL DIGITAL REFERRAL MARKETING IN A POST PANDEMIC WORLD

The power of Word-of-Mouth marketing can impact your growth by 10-20% over Business-As-Usual, whether accounts are opened online or even if you need to open accounts in-branch. In this case study, CS3 compiled data from Financial Institutions both large and small over a 12-month period to provide comparison vs control.

CASTLE ENHANCES CUSTOMER EXPERIENCE

Know Your Customer – Earn Their Business

Community Bank in both rural and urban markets. The branch staff has a need to drive additional leads to meet sales goals. The bank used Castle to provide a big data solution to create an enhanced customer experience and help drive appointments.

NEXUS ENHANCES DOMAIN AUTHORITY

Facing the Giants

16-branch bank with approximately $700 million in assets. Competition includes local banks and credit unions that are roughly the same size and regional/super regional banks that are 10-20x larger.